In this article, you’ll find the weight and measurements of all DBDD GPS Trackers.

 Size: 5.98"*3.39"*0.5"

Weight: 38 grams (1.34 ounces)

Recommended for dogs above 4kg (8.8 pounds)

Great question! Sometimes, a microchip and GPS pet tracker are mistaken for the same thing. However, they are two very different pieces of technology, used for different purposes.

Microchips:

are the size of a grain of rice and can therefore be implanted safely under the skin.

contain no GPS tracking or localization technology.

are used to identify a pet's owner when a lost dog or cat is already found and brought in to a shelter or veterinarian.

GPS trackers for dogs or cats:

continuously calculate the location of your pet using GPS satellites, enabling you to view your dog or cat's whereabouts in real-time in the companion app.

allow you to always know where your pet is and find them immediately if they get lost.

weigh about 38 grams and contain a battery pack, GPS antenna, GSM module, complete global positioning solution, compatible with satellites from all countries.etc.

Yes. The tracker contains an inbuilt SIM card and uses this to send data - such as your pet’s position - back to your app using cellular (mobile) networks. Good cell coverage ensures the tracker can maintain a stable connection and send you position updates at regular intervals. Thanks to our agreements with our 500+ partners across the world, our trackers can connect to all of their major 2G and/or LTE (CatM1) cell networks in over 175 countries!

In general, the DBDD GPS works wherever your cell phone works. However, it’s important to note that the tracker does not connect to exactly the same networks as your smartphone. The tracker cannot connect to as many frequency bands as a cell phone; this is necessary to ensure the tracker has a useful battery life despite its small size. Occasionally, the frequency bands the tracker can access may have limited coverage in some areas. However, the tracker will always connect to the most stable network it can find at the time.

Data is synced to your phone via Bluetooth. Just make sure Bluetooth is active on your mobile device and the tracker is turned on and placed next to your phone.

Click on the map page, the second button in the middle of the right side of the screen is the refresh icon, and after about 5 seconds, you can view the latest data in your account.

In the DBDD GPS app, the Pet Profile contains all the most important information about your dog or cat in one simple and easy-to-access place.

After signing into the DBDD GPS mobile app on your smartphone, access the Pet Profile by tapping the Profile button anytime.

There you can add and edit the following details about your furry friend!

IMEI number，Pet photos，Name，Pet type，Birthday，Sex，Weight，Height.

You'll also see an overview of your pet's Activity Statistics:step and Sleep

No. You don’t specifically need Wi-Fi to use the DBDD GPS tracker. However, the smartphone on which you’re running the app, does require an internet connection - this connection can come from Wi-Fi or cellular data on your phone.

Yes! DBDD GPS devices do not have sim-card openings or USB ports and are therefore not only protected against splashing water, but are also fully waterproof (up to 1 meter depth, 30 minutes) according to IP67-standard. As a result, DBDD GPS devices are perfectly suitable for water-loving pets and can, of course, be used in the rain.

Our trackers were developed with pets in mind, specifically cats and dogs, but they’re also ideal for tracking other animals, such as horses, cattle, goats or sheep.

You could also use your DBDD GPS device for your car, bicycle, or luggage, for example, but please keep in mind that each device has its own integrated SIM card and thus requires its own subscription plan.

LIVE Tracking provides real-time location updates from your pet’s tracker. When LIVE is activated, your tracker will send location updates every 2-3 seconds. This feature allows you to see the exact location and movements of your pet in real-time on the DBDD map.

The Radar function is designed to track the distance between you and your dog. When activated, it records the range during exercise, including the radar scanning circle getting larger when the distance is closer and smaller when the distance is farther.

To start receiving alerts when your pet leaves or enters a certain area, you can easily set up Virtual Fences in your account.

You can choose between:

- Safe Zones, which are spaces you are generally happy for your pet to be, and

- No-Go Zones, which signify more dangerous places, such as an area with wild animals.

Once you have set up your customizable Virtual Fence, you and anyone you have shared your tracker with will begin receiving notifications when your pet enters or leaves one of these areas.Each tracker allows you to create an unlimited number of virtual fences.

In the DBDD GPS mobile app:

- Tap Profile > Tracker > Virtual Fences.

- Tap Add Fence.

- Set the name, shape, and icon of your Virtual Fence and confirm if it should be a Safe Zone or No-Go Zone. Virtual Fences can be circular, rectangular, or in a customizable shape.

- Drag the green/red dot located on the perimeter of the Virtual Fence to make it bigger or smaller.

- Tap and hold the center of the Virtual Fence to move it to your desired location.

Once your tracker detects that your pet has crossed the boundary of a Virtual Fence (Safe Zone or No-Go Zone) that you have set up, you and anyone you have shared your tracker with will receive a notification.

When in default tracking mode, your tracker detects a new position every 2 minutes or so when your pet is on the move. In LIVE tracking mode, you get position updates every 2-3 seconds. This means that Virtual Fence notifications are typically sent within a couple of minutes when in default tracking mode, and practically instantly in LIVE tracking mode.

Please keep in mind that you need to be logged in to your account on

your cell phone to receive push notifications.

The minimum size of the Virtual Fence is as follows:

Circular: No minimum size,

Rectangular: No minimum size,

Custom shape: No minimum size, but you will be informed if the Virtual Fence is too small to provide you with accurate notifications so you have the option of making it larger.

At DBDD, we collect a range of data in order to provide our services effectively. This includes details from your account registration, data about how you use our services and information about your location. With your consent, we may also send newsletters and text messages. Occasionally we work with third parties to improve our services.

We use this information for various purposes, such as managing your account, complying with legal requirements, improving our services and communicating effectively with you. Protecting your privacy is a top priority for us, and we offer you ways to control the information you share with us.

In order to use the DBDD GPS app, you must give the app certain permissions. These permissions are essential for the basic operation of the app and tracker, and allow us to offer you the best GPS tracking experience possible.

Identity: The app can find accounts on your device, and add or remove accounts. This is necessary so that we save your user account once you log in.

Location: This is used to show you your location relative to your pet's in the DBDD GPS map view.

Photos/Media/Files + Storage: The app can read, modify or delete the contents of your USB storage - this is required in order to upload and store photos of you and your pets on your phone.

Camera: This permission is only necessary if you'd like to take a picture.

WiFi Connection Information: We use this permission to determine if you have a valid WiFi connection (so that we can show you a warning in case you do not).

receive data from Internet

view network connections

full network access

These are basic internet permissions required for basic functionality of the app.

pair with Bluetooth devices

access Bluetooth settings

Using these Bluetooth permissions, we can enhance the quality of the GPS device.

draw over other apps

This permission is used for the device activation.

Need any help? The DBDD Customer Happiness Team is always happy to assist with any questions you may have regarding your tracker, app, subscription, account, or any other related product or service. We offer support in the following languages: English.

One great feature of your DBDD GPS tracker is that you can be notified immediately if your pet leaves the Virtual Fence (a predetermined safe area). You can also receive other notifications, such as when the battery is low or when a member of Customer Service has replied to your request for support.

Notifications are displayed in the app itself, via push notifications on your smartphone and per email. If you are having any issues with receiving notifications, please follow the tips in this article.

Customize your Notification Settings:

You can customize your notification settings in the DBDD GPS app by going to Account > Notifications.

The Tracker On/Off notification is only available if using our latest Dog and Cat tracker models.

Good question! Good question! DBDD GPS trackers continuously send and receive GPS location data from one of our 500+ partners via local 4G cellular coverage. To make this possible, each tracker comes with a SIM card that incurs cellular service charges similar to your phone. DBDD only charges a small subscription fee to cover these costs.

GPS trackers with no monthly fee exist, but they're not recommended for tracking pets. With no live tracking and a very limited range—you may not be able to find your pet when you need to.

GPS tracker subscription plan fees help provide features that ensure you can find your pet—always.

Yes. For each of your pets, you need a separate tracker and separate subscription plan in order to view their locations simultaneously in the DBDD GPS App. You can easily track all of your furry friends from the convenience of your smartphone using the DBDD GPS app On the simple and intuitive map home screen, you'll be able to see the location of each of your pets in real time.

Setting up your DBDD Pet GPS Tracker is easy! Simply download the DBDD app from the App Store or Google Play, create an account, and follow the on-screen instructions to pair the tracker with your smartphone. Attach the tracker securely to your pet's collar, and you’re all set!

The DBDD Pet GPS Tracker is designed to fit on most standard collars and harnesses. It attaches securely and is lightweight to ensure your pet’s comfort.

Yes, the tracker includes a USB charging cable. We recommend fully charging the tracker before first use and recharging it as needed.

The DBDD Pet GPS Tracker provides highly accurate real-time location tracking, with an accuracy of up to 10 meters. It uses a combination of GPS, Wi-Fi, and cellular data for the best results.

Absolutely! In the DBDD app, you can create a virtual safe zone (geofence) around your home or any area you choose. You will receive alerts if your pet leaves or enters this zone.

While GPS works best outdoors, the DBDD tracker also uses Wi-Fi positioning to improve accuracy indoors, providing you with a reliable location even when your pet is inside.

Yes, you can add multiple DBDD trackers to the same app account and monitor all your pets from a single dashboard.

Yes, the DBDD Pet GPS Tracker requires a subscription for cellular connectivity, which allows for real-time tracking and alerts. We offer several plans to suit your needs:

•  1-Year Plan: $89.99 per year, averaging about $0.25 per day.
• 5-Year Plan: $269.99, averaging about $0.15 per day.
• Monthly Plan: $12.99 per month, averaging about $0.43 per day.

These plans provide flexibility based on your budget and usage preferences. You can select and manage your subscription directly through the DBDD app.

The DBDD Pet GPS Tracker’s battery life varies depending on usage and settings but generally lasts between 5 to 7 days on a single charge. The app will notify you when the battery is running low.

If you lose the tracker, use the last known location in the app to help find it. If it’s still active, the app will update the location as soon as it receives a signal.

 If the location is not updating, please try the following steps:

Make sure the tracker is turned on and has sufficient battery.

Make sure the tracker app signal is online

Turn the tracker off and back on to restart it.

Make sure your phone has a stable internet connection.

If the problem persists, please contact our customer support for further assistance.

There are several reasons why the GPS tracker may have a lower beep volume:

Battery Life: A lower volume can help extend battery life, allowing the tracker to stay operational during longer standby periods.

Waterproof Design: The tracker may feature a sealed design for waterproofing, which can limit the output volume.

User Experience: The design may consider usage contexts, with a lower volume to minimize disturbances in public spaces.

Sound Adjustment Function: The tracker currently lacks a volume adjustment feature. If you still have questions, we recommend reaching out to customer service for further assistance and information.

One subscription cannot add two trackers, but one mobile device can add two trackers. They both need to purchase the subscription service.

Hi, the reasons why the GPS tracker’s beeping sound is so low are as follows:

Battery Life: A lower volume helps extend battery life, allowing the tracker to remain operational during longer standby periods.

Waterproof Design: To ensure waterproofing, the tracker may use a sealed design, which can limit the output volume.

Volume Adjustment Function: The tracker currently does not have a volume adjustment feature. I have submitted your feedback to our technicians, and we will work on improving the volume experience for users in the future.

Activity Level: Assess the dog's exercise level by tracking daily activities, including steps taken and activity duration.

Rest Time: Monitor the dog's rest and sleep patterns to gauge its recovery.

These data are analyzed using algorithms to calculate the dog's health score. In the future, we will continue to optimize this function by incorporating additional data monitoring, such as diet and temperature, to help owners gain a more accurate understanding of their pets' health status.

Hi, you can purchase a subscription by following these steps: click on "Account," then select "Pet VIP Subscription." You will see three options available, and you can choose the one that best suits your needs.

Hi, could you please try restarting the device by long-pressing the button for more than 20 seconds? After that, check again to see if you can locate your dog and whether the device status shows as online. Thank you!

yes.it needed.

Hi, before canceling your subscription, please confirm which subscription method you are using:

PayPal Subscription: To cancel, follow these steps: click on "Account," select "Pet VIP Subscription," and then click "Cancel Subscription."

Apple Subscription: To cancel, go to your phone's settings, tap on "Apple Account," select "Subscriptions," choose "DBDDpro," and click "Cancel Subscription."

Google Store Subscription: To cancel, open the Google Store, click on your avatar in the upper right corner, select "Payment and Subscription," then click on "Subscriptions," choose "DBDDpro," and click "Cancel Subscription."

Thank you!

To open DBDD, follow these steps:

1. Click on your profile.
2. Select "Family."
3. Click on "Invite Family Members."
4. Once your family members open DBDD, they should click on "Join Family."
5. Scan the QR code displayed on your screen, and they will join successfully.

Also You can also refer to the tutorial Video: https://youtube.com/shorts/c7lXMuLpTa8?si=yuSBYRNhYu5gcJNi

Hi, the QR code can be found on the back of the locator.

In general, if the standard or satellite map is not displayed, it may be caused by a poor network environment or it is not within the US area. Please try to see if it is displayed when the network is good. Network test method: Can you check whether you can access Google services?

When you're in the app, please click the map button and enable "Live" to activate real-time notifications. If Live mode is not enabled, the device will only report information every 10 minutes. Let me know if you need any further assistance!

Please follow the steps below: 1.Download the DBDD app and ensure Bluetooth is enabled on your phone. 2.Press and hold the button on the device until the blue light flashes. (Note: If the battery is low, the light may not flash, so please charge the device.) Tap the "Account" button in the app. 3.Select "Bind Device." Position the QR code on the back of your DBDD device within the scanning window. Once scanned, the binding process will be complete. Let me know if you need further assistance!

Yes, since our devices have built-in SIM cards, which require a certain cost, a small subscription fee is required, but the fee is lower than the market cost.

If you encounter a situation where your device is offline, please promptly contact our customer service via email. Include your device's IMEI ID, which can be found on the back of the device. Providing this number will help us assist you more effectively with your technical support request.

To update your pet's profile, please follow these steps:

Click on your profile，Select the "pet”，Click on "Edit."

Hi, if it is a bound device, please scan the device QR code, which is located on the back of the device locator.

If the device's blue LED briefly illuminates and then turns off when you press the power button, this typically indicates that the device has powered on normally.

LED Behavior:

If the LED turns on and then immediately turns off, the device has powered on successfully.

If the LED remains illuminated in blue, the device is fully charged.

If the LED flashes blue, the device is currently charging.

Restart the Device: Try pressing and holding the power button for an extended period (usually about 20 seconds) to see if it powers on.

Contact Support: If you believe your device is unable to connect to your phone, please contact customer support for further assistance.

Hi, our device currently does not support shutdown status. The prompt light is currently only blue, no red light.

Hi,Can access and set it according to the following path:

In the DBDD GPS mobile app:

- Tap Profile > Tracker > Virtual Fences.

- Tap Add Fence.

- Set the name, shape, and icon of your Virtual Fence and confirm if it should be a Safe Zone or No-Go Zone. Virtual Fences can be circular, rectangular, or in a customizable shape.

- Drag the green/red dot located on the perimeter of the Virtual Fence to make it bigger or smaller.

- Tap and hold the center of the Virtual Fence to move it to your desired location.

As long as the device has a signal and sufficient power, it can be tracked anywhere in the United States.

If the LED remains illuminated in blue, the device is fully charged.

It takes approximately two hours to fully charge a pet tracker.

To enable real-time notifications in the app, click the map button and toggle on 'Real-time.' You can also adjust the refresh interval to receive location updates faster.

The setting path is as follows: Account > Refresh Interval. You can choose from the following options: 10 minutes, 3 minutes, 1 minute, 30 seconds, 20 seconds, or 10 seconds, depending on your needs.

You can reach our customer service team at:customer@dbddpro.com

You can reach our customer service team at: customer@dbddpro.com

Yes, to view the DBDD GPS tracker on your mobile phone, you need to connect to either Wi-Fi or a cellular network, and ensure Bluetooth is enabled. To keep the DBDD GPS tracker online, simply make sure it has sufficient power.